Terms of Service
These Terms of Service (“Terms”) govern access to and use of SimplNorm, a SaaS invoicing workspace operated by Mark Kucler s.p., a sole proprietor registered in Slovenia (“SimplNorm”, “we”, “us”, or “our”).
1. Provider Information
The service provider is:
- Legal name: Mark Kucler s.p.
- Business form: samostojni podjetnik / sole proprietor, Slovenia
- Business address: Podsmreka 5V, 1356 Dobrova, Slovenia
- Registration number / maticna stevilka: 7472099000
- Tax number / davcna stevilka: 52888746
- VAT ID, if applicable: not VAT registered
- Support email: support@simplnorm.com
- Privacy and data-protection email: info@simplnorm.com
2. Acceptance Of These Terms
By accessing the website, joining the waitlist, creating an account, connecting an agent, or using SimplNorm, you agree to these Terms, the Privacy Policy, the Data Processing Addendum where applicable, and any additional terms that you expressly accept for a specific feature.
If you use SimplNorm for a business, organization, or other legal entity, you confirm that you are authorized to accept these Terms for that entity. If you do not agree, do not use SimplNorm.
3. Business Use Only
SimplNorm is designed for business users, especially Slovenian sole proprietors and small businesses. The service is not intended for personal, household, consumer, or child use.
You must be at least 18 years old, or the age of legal capacity in your country if higher, to use SimplNorm.
4. Beta Service
SimplNorm is currently offered as a private beta. During beta:
- access may be invite-only or limited by approval codes;
- features may be incomplete, experimental, changed, removed, or unavailable;
- we may impose usage limits;
- data models, exports, templates, reports, and workflows may change;
- the service may contain bugs or produce incomplete outputs.
You should independently review all invoices, exports, tax summaries, and other outputs before relying on them. Do not use the beta as your only copy of business-critical records.
5. What SimplNorm Provides
SimplNorm can help you create and manage invoicing-related business records, including company profiles, clients, invoices, invoice PDFs, payment status, VAT summaries, income-tax summaries, contribution summaries, exports, templates, account settings, and agent/API access.
Some features may use Slovenian business-register lookup data to help populate company information. Registry data may be incomplete, outdated, or inaccurate. You must verify it before using it on invoices or other records.
6. No Accounting, Tax, Legal, Or Financial Advice
SimplNorm is a software tool. We are not your accountant, tax adviser, lawyer, bookkeeper, financial adviser, or filing agent.
The service may include calculations, reports, estimates, reminders, template text, VAT modes, Article 94 labels, reverse-charge labels, income-tax summaries, contribution summaries, CSV exports, and other compliance-support features. These are provided for convenience only and may not fit your specific facts.
You remain responsible for:
- verifying invoice content, numbering, VAT treatment, legal clauses, payment data, customer data, and tax profile settings;
- deciding whether and how to issue an invoice, credit note, simplified invoice, pro forma, quote, or other document;
- submitting tax returns, VAT returns, DDV evidence, year-end returns, e-invoices, and other filings;
- keeping legally required books, records, invoices, evidence, and archives;
- consulting qualified professionals when needed.
7. Slovenian Invoicing And Compliance Limitations
SimplNorm is built with Slovenian invoicing workflows in mind, but it does not guarantee compliance with Slovenian or EU law.
You acknowledge in particular that:
- Slovenian invoice rules differ depending on VAT status, buyer type, transaction type, place of supply, payment method, simplified-invoice eligibility, and other facts.
- SimplNorm does not implement FURS fiscalization / davcne blagajne, including tax-confirmation submission, EOR/ZOI handling, certified cash-register workflows, or offline fiscalization queues.
- SimplNorm does not implement structured public-sector e-invoice delivery, including UJP/e-SLOG generation or submission.
- SimplNorm does not submit VAT returns, tax returns, year-end returns, DDV evidence, or other official filings to FURS or any other authority.
- Cross-border, reverse-charge, exempt, real-estate, advance-payment, construction, OSS, and other special cases require separate review.
If the app warns you about a compliance limitation, you must treat that warning seriously and verify the correct treatment outside SimplNorm before issuing or filing.
8. Accounts And Security
You must provide accurate account and business information and keep it updated.
You are responsible for:
- keeping login credentials secure;
- controlling who can access your workspace;
- reviewing connected Google, GitHub, API, MCP, or agent access;
- all activity under your account, workspace, API tokens, and agent tokens;
- promptly notifying us of suspected unauthorized access.
We may suspend or restrict access if we reasonably believe an account is compromised, misused, unlawful, or harmful to SimplNorm, other users, or third parties.
9. Your Data And License To Operate The Service
You retain ownership of the data, files, invoices, logos, customer records, and other content you submit to SimplNorm (“Customer Data”).
You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, generate, back up, export, and otherwise use Customer Data only as needed to provide, secure, support, improve, and legally operate SimplNorm.
You represent that you have all rights and legal bases needed to upload, store, and process Customer Data in SimplNorm, including personal data about your clients or invoice recipients.
10. Data Protection And DPA
The Privacy Policy explains how we process personal data for our own purposes. For personal data that you enter about your own clients, customers, suppliers, collaborators, invoice recipients, or other third parties, you are normally the controller and we process that data as your processor to provide SimplNorm.
Where we act as processor, your use of SimplNorm is also governed by the Data Processing Addendum (“DPA”). The DPA forms part of these Terms and applies automatically if and to the extent that we process personal data on your behalf as processor.
You are responsible for ensuring that your use of SimplNorm complies with applicable data-protection law, including having a lawful basis, providing required notices, honoring data-subject rights, and limiting the personal data you enter to what is necessary for your business records.
Current subprocessors are listed in the Subprocessor List. We may update them where needed to operate, secure, or improve the service, and we will provide reasonable notice where a change materially affects personal-data processing.
11. Acceptable Use
You must not use SimplNorm to:
- break the law or help others break the law;
- issue fraudulent, misleading, or unlawful invoices;
- evade tax, launder money, finance illegal activity, or misrepresent business activity;
- infringe intellectual-property, privacy, publicity, or contractual rights;
- upload malware, malicious code, or harmful files;
- attempt unauthorized access to systems, accounts, data, tokens, or networks;
- interfere with or degrade the service;
- scrape, overload, reverse engineer, or abuse the service beyond what mandatory law permits;
- bypass limits, beta gates, security controls, or payment controls;
- store content that you have no right to process;
- use agent/API access in a way that hides or automates legally significant actions without appropriate human review.
12. Agent, MCP, And API Access
SimplNorm may allow you to connect AI agents or tools through MCP/API access. Agent access can create drafts, update draft invoices, preview invoices, issue invoices after confirmation, mark payment status, read reports, and manage clients depending on token scopes and enabled features.
You are responsible for agents, tools, prompts, automations, and tokens connected to your workspace. You must review any invoice, client record, payment-status change, or report created or modified by an agent before relying on it.
We may revoke, limit, or disable agent/API access if needed for security, abuse prevention, beta stability, or legal compliance.
13. Subscriptions, Pricing, And Payments
Paid plans are not currently available, and we do not currently charge subscription fees for beta use through SimplNorm.
If we introduce paid plans, we will update these Terms before charging users. The updated Terms will describe plans, prices, billing periods, taxes, renewals, cancellations, refunds, payment-failure consequences, and the payment processor. We expect to use Stripe as the payment processor for paid plans.
Until paid plans are introduced, beta access is governed by the specific written beta invitation or agreement you receive from us.
14. Waitlist And Messages
If you join the waitlist, we use your email address to manage beta access, send invitations, support onboarding, and send related service messages about SimplNorm.
We will send optional marketing messages only where we have an appropriate legal basis. You can opt out of those messages through an unsubscribe link, by replying to an email, or by contacting info@simplnorm.com.
Waitlist contacts are stored with Resend. Form submissions and basic landing-page events may be processed through Cloudflare Workers, Cloudflare KV, and Cloudflare Analytics Engine for security, abuse prevention, and internal analysis of beta interest. More information is available in the Privacy Policy.
15. Third-Party Services
SimplNorm relies on third-party providers to operate the service, such as hosting, database, file storage, email delivery, identity providers, and payment processing.
These providers may have their own terms, privacy notices, service limitations, outages, and security practices. We are not responsible for third-party services except where mandatory law says otherwise.
16. Availability And Changes
We aim to provide a useful and reliable service, but we do not guarantee uninterrupted, error-free, or permanent availability.
We may modify, suspend, discontinue, restrict, or replace any part of SimplNorm, including beta features, integrations, templates, reports, calculations, exports, storage providers, or pricing. Where changes materially affect active users, we will try to provide reasonable notice.
17. Backups, Exports, And Recordkeeping
SimplNorm may provide account export, invoice PDF, CSV, and archive features. You are responsible for regularly exporting and safely storing records you need for legal, tax, accounting, business-continuity, or evidentiary reasons.
We are not responsible for penalties, lost deductions, missed filings, missing business records, or other consequences caused by your failure to review, export, retain, or file required information, except where mandatory law does not allow that limitation.
18. Account Deletion And Termination
You may stop using SimplNorm at any time. In-product deletion tools may remove active access immediately and schedule certain sole-member workspace data for deletion after a retention period, currently 30 days.
We may suspend or terminate access if you breach these Terms, create legal risk, fail to pay amounts due after paid plans launch, misuse the service, threaten security, or use SimplNorm in a way that harms us, other users, or third parties.
After deletion or termination, we may retain data where required or permitted for tax, accounting, legal, security, backup, dispute, or shared-workspace reasons.
19. Intellectual Property
SimplNorm, including the software, design, branding, templates, text, workflows, and documentation, is owned by us or our licensors and is protected by intellectual-property laws.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use SimplNorm for your own business operations during the period you have authorized access.
20. Feedback
If you send feedback, ideas, bug reports, or suggestions, you allow us to use them without restriction or compensation. This does not give us ownership of your Customer Data.
21. Confidentiality
Beta features, non-public product information, access codes, internal roadmap details, and private communications may be confidential. You must not disclose confidential information unless we authorize it or the information becomes public through no fault of yours.
22. Disclaimers
To the fullest extent permitted by law, SimplNorm is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory.
We do not warrant that the service will be uninterrupted, secure, accurate, or error-free; that invoices, PDFs, reports, estimates, exports, or calculations will be legally, tax, or accounting compliant; that registry data or tax settings will be correct for your facts; or that data will never be lost, corrupted, delayed, or unavailable.
Some laws do not allow certain disclaimers. In those cases, the disclaimers apply only to the maximum extent permitted.
23. Limitation Of Liability
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or business-loss damages, including lost profits, lost revenue, lost data, lost goodwill, business interruption, tax penalties, accounting errors, missed filings, or replacement-service costs.
To the fullest extent permitted by law, our total aggregate liability for all claims relating to SimplNorm will be limited to the greater of the amount you paid us for SimplNorm in the 12 months before the event giving rise to the claim or EUR 100. This is one aggregate limit across related and unrelated claims, events, causes of action, legal theories, and forms of proceeding, rather than a separate limit for each claim.
Nothing in these Terms excludes or limits liability for intentional misconduct, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
24. Indemnity
To the fullest extent permitted by law, you must reimburse us for direct and reasonably documented losses and costs arising from a third-party claim caused by your unlawful use of SimplNorm, your breach of these Terms, or your infringement of a third party’s rights. This obligation applies only to the extent caused by you or by users, agents, or integrations under your control. We will give you reasonably prompt notice of the claim and a reasonable opportunity to participate in its defense and settlement. We will not agree to a settlement that requires you to admit liability or accept a non-monetary obligation without your consent.
25. Governing Law And Venue
These Terms are governed by the laws of the Republic of Slovenia, excluding conflict-of-law rules.
Unless mandatory law requires otherwise, the courts with subject-matter jurisdiction in Ljubljana, Slovenia will have exclusive jurisdiction over disputes arising from or relating to these Terms or SimplNorm.
Before starting court proceedings, both sides agree to try to resolve disputes in good faith by contacting info@simplnorm.com, unless urgent injunctive relief, debt collection, security issues, or mandatory law require otherwise.
26. Changes To These Terms
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify active users, such as through the website, the app, or email.
Your continued use of SimplNorm after the updated Terms become effective means you accept the updated Terms. If you do not agree, you must stop using SimplNorm.
27. General Provisions
We are not responsible for delay or failure caused by events beyond our reasonable control, such as major infrastructure outages, natural disasters, war, civil unrest, strikes, epidemics, government action, or widespread cyberattacks, provided that we take reasonable steps to reduce the effects.
If a provision of these Terms is invalid or unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. A delay or failure to enforce a right is not a waiver of that right.
These Terms, together with the Privacy Policy, DPA, and any expressly agreed specific terms, form the entire agreement about use of SimplNorm and replace prior agreements about the same subject. Provisions that by their nature should continue after termination, including provisions about ownership, confidentiality, liability, indemnity, and disputes, will survive termination.
28. Contact
Questions about these Terms can be sent to: